Customer Success Manager in B2B Sector

3 weeks ago


Briarcliff Manor, New York, United States Aurora Enterprises Full time
About the Role

We are seeking a highly skilled Customer Success Manager to join our team at Aurora Enterprises. As a key member of our B2B client management team, you will be responsible for proactively managing our B2B clients, continuously evaluating the tools used and deriving optimization approaches if necessary.

Key Responsibilities
  • Proactively manage B2B clients to ensure optimal use of our product
  • Conceptualize and implement CRM processes to drive business growth
  • Collaborate with the operations team to onboard new clients and manage existing spaces
  • Advise B2B clients on technical or organizational challenges and work closely with colleagues from tech, customer service, project management, business development, engineering, and product
  • Gather feedback from B2B clients and pass it on to the product team to ensure continuous development of our product
Requirements
  • Bachelor's degree in business administration, economics, industrial engineering, or a comparable education
  • At least 2 years of professional experience in customer success management and/or account management
  • Strong communication and analytical skills to understand and present complex issues in a structured manner
  • Team player with problem-solving skills to drive business growth
  • Proficient in MS Office


  • Briarcliff Manor, New York, United States Aurora Enterprises Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Aurora Enterprises. As a key member of our organization, you will be responsible for proactively managing our business-to-business clients, continuously evaluating the tools used and deriving optimization approaches if necessary.Key ResponsibilitiesManage and maintain...


  • Briarcliff Manor, New York, United States Pyramid Global Hospitality Full time

    **About the Role**Pyramid Global Hospitality is seeking a dedicated Front Desk Agent to provide exceptional customer service and ensure a positive experience for our guests. As the first point of contact, you will be responsible for:Welcoming and checking-in guests in a professional and friendly mannerResponding to guest inquiries and resolving any issues in...


  • Briarcliff Manor, New York, United States Taco Bell Full time

    About Taco BellTaco Bell is a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. We're committed to innovation and quality ingredients, making us the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.Job SummaryWe're seeking a highly skilled General Manager to...

  • Shift Manager

    1 week ago


    Briarcliff Manor, New York, United States Taco Bell Full time

    Shift Leader RoleYou will support the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. This involves taking ownership and responsibility to solve problems, seeking help when needed, and guiding others.Key responsibilities include ensuring Team Members complete all assigned duties and serve safe, quality food in a...

  • Banquet Manager

    1 day ago


    Briarcliff Manor, New York, United States The Briarcliff Manor Full time

    Job Title: Maitre d' Banquet ManagerWe are seeking a highly skilled and experienced Maitre d' Banquet Manager to join our team at The Briarcliff Manor. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring smooth operations in our catering and wedding events.Key Responsibilities:Oversee events...

  • Banquet Manager

    2 weeks ago


    Briarcliff Manor, New York, United States The Briarcliff Manor Full time

    Job SummaryWe are seeking a highly skilled and experienced Maitre d' Banquet Manager to join our team at The Briarcliff Manor. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring smooth operations in our catering and wedding events.Key ResponsibilitiesOversee events to ensure seamless...

  • Service Technician

    3 weeks ago


    Briarcliff Manor, New York, United States Aurora Ventures Full time

    About Aurora VenturesWe are a leading international company that embodies innovation, machinery, and technology. Our expertise lies in developing and manufacturing customized, intelligent solutions for functional and leak testing in various industries, including automotive, medical technology, household appliances, and heating/sanitary sectors. Our products...


  • Briarcliff Manor, New York, United States The Briarcliff Manor Full time

    Job OpportunityThe Briarcliff Manor is seeking a highly skilled and experienced professional to fill the role of Banquet Manager Maitre D. This is a unique opportunity to join a busy wedding catering hall and be part of a dynamic team.Key ResponsibilitiesSupervise and direct all aspects of service, catering procedures, and event executionManage vendors and...

  • Shift Team Lead

    2 weeks ago


    Briarcliff Manor, New York, United States Taco Bell Full time

    Shift Leader Role SummaryAs a Shift Leader at Taco Bell, you will play a vital role in ensuring the success of our restaurant by supporting the Restaurant General Manager (RGM) in running great work shifts and meeting Taco Bell standards. You will take ownership and responsibility to solve problems, seek help when needed, and be willing to help and guide...


  • Briarcliff Manor, New York, United States Great American Recruiting Co Full time

    Job Title: HVAC ReceptionistWe are seeking a highly organized and detail-oriented HVAC Receptionist to join our team at Great American Recruiting Co. The successful candidate will provide exceptional customer service, manage office operations, and support the administrative team.Key Responsibilities:Answer and direct phone calls, take messages as...


  • Briarcliff Manor, New York, United States Great American Recruiting Co Full time

    Full Job DescriptionIf you are a dedicated and organized individual looking to advance your career in a challenging yet rewarding role, we encourage you to apply for this HVAC Front Desk position.Position Summary:The Front Desk Receptionist will be the first point of contact for our clients, providing outstanding customer service and ensuring smooth office...

  • Shift Team Lead

    2 weeks ago


    Briarcliff Manor, New York, United States Taco Bell Full time

    Shift Leader Role SummaryAs a Shift Leader at Taco Bell, you will play a vital role in ensuring the success of our restaurant by supporting the Restaurant General Manager (RGM) in running great work shifts and meeting Taco Bell standards. You will take ownership and responsibility to solve problems, seek help when needed, and be willing to help and guide...


  • Briarcliff Manor, New York, United States Life Time> Full time

    Job SummaryWe are seeking a highly motivated and experienced Personal Trainer to join our team at Life Time. As a Personal Trainer, you will play a critical role in supporting our members in achieving their fitness goals and living healthier lifestyles.Key ResponsibilitiesDevelop and implement personalized fitness programs for clients, focusing on safe and...


  • Briarcliff Manor, New York, United States Pyramid Global Hospitality Full time

    {"OverviewEdith Macy Conference Center is seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.This is a part-time, weekend position, 7am-3pm shift.Responsibilities:- Greet guests upon...

  • Project Director

    3 weeks ago


    Briarcliff Manor, New York, United States ZephyrTech Full time

    Join Our Team of InnovatorsWe are a dynamic team of 1,500 employees from over 25 nations, united by our passion for innovation and excellence. As a trusted partner for exceptional retail solutions, we are looking for talented individuals who share our vision.Project Manager (M/F/D) Retail ConstructionWe are seeking a skilled Project Manager to lead our...


  • Briarcliff Manor, New York, United States Taco Bell Full time

    Taco Bell Franchisee Job Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Food Service Ambassador. As a key member of our restaurant team, you will be responsible for providing exceptional service to our customers, ensuring a positive dining experience, and maintaining a clean and safe work...


  • Briarcliff Manor, New York, United States Senior Lifestyle Full time

    Job SummaryWe are seeking a skilled Valet Parking Attendant to join our team at Senior Lifestyle. As a Valet, you will be responsible for driving vehicles to designated parking spots, securing and logging the vehicles, and providing exceptional customer service to our guests.Key ResponsibilitiesDrive vehicles to and from parking areas, securing and noting...


  • Briarcliff Manor, New York, United States The Briarcliff Manor Full time

    Job DescriptionThe Briarcliff Manor is seeking a highly skilled Catering Event Coordinator to join our team. As a Catering Event Coordinator, you will be responsible for driving event catering sales and managing the planning, coordination, and execution of events.Key Responsibilities:Sales and Client Development: Proactively prospect and develop clients...


  • Briarcliff Manor, New York, United States The Briarcliff Manor Full time

    About the RoleWe are seeking a highly skilled Catering Event Coordinator to join our team at The Briarcliff Manor. As a key member of our sales and event planning team, you will be responsible for driving event catering sales and managing the planning, coordination, and execution of events.Key ResponsibilitiesSales and Client Development: Proactively...


  • Briarcliff Manor, New York, United States The Briarcliff Manor Full time

    Job OverviewThe Briarcliff Manor is seeking a talented Catering Event Coordinator to join our team. As a key member of our sales and event planning team, you will be responsible for driving event catering sales and managing the planning, coordination, and execution of events.Key ResponsibilitiesSales and Client Development: Proactively prospect and develop...