Multilingual Customer Support Representative

4 days ago


Rowland Heights, California, United States AppleOne Full time
About the Role

We are seeking a highly skilled Multilingual Customer Support Representative to join our team. As a key member of our customer service department, you will play a vital role in ensuring that our clients receive exceptional support and service.

Responsibilities:
  • Resolve customer complaints and provide timely solutions in a professional and courteous manner.
  • Maintain accurate customer records and update account information as needed.
  • Collaborate with other teams to ensure seamless service delivery.
  • Document customer interactions and follow up as required.
Requirements:
  • Prior experience in customer service is preferred, but not mandatory.
  • Strong communication and problem-solving skills are essential for success in this role.
  • The ability to multitask and stay organized in a fast-paced environment is crucial.
Benefits:

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as a comprehensive benefits package including major medical, dental, vision, 401(k), and statutory sick pay where required.

EEO/AA Employer/Vet/Disabled Statement

AppleOne is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates regardless of their background or circumstances.



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