Customer Service Coordinator

3 days ago


SaintBauzilledePutois, Occitanie, United States Window World of Southwest Florida Full time

Window World of Southwest Florida is seeking a highly motivated Cashier to join our team. Estimated salary range for this role is $35,000 - $50,000 per year.

About the Role

  • We offer a comprehensive benefits package, including dental insurance, health insurance, paid time off, and opportunities for advancement.
  • As a Cashier, you will work with current and potential customers to schedule appointments and record customer data using a CRM system.
  • You must be energetic and positive with a customer-first mentality to create positive experiences for all Window World customers.

Responsibilities

  • Handle inbound and outbound calls using proper phone etiquette.
  • Maintain strong knowledge of products, policies, and services of the organization.
  • Convert customer inquiries into in-home sales appointments.
  • Schedule sales appointments, product installations, and/or service appointments with both customers and Window World team.
  • Resolve customer issues by determining cause of problem, facilitating a resolution, and timely following up with customers.

Company Overview

Window World is the largest exterior remodeler in the United States. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.



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