Auto Dealership Warranty Coordinator

4 weeks ago


New York, New York, United States Maplecrest Ford Lincoln Full time
Job Summary

The Warranty Assistant plays a crucial role in ensuring seamless warranty claims processing at Maplecrest Ford Lincoln. This position requires a detail-oriented individual with excellent organizational skills to manage warranty paperwork, communicate with service advisors, and maintain accurate records.

Key Responsibilities
  • Process warranty claims in accordance with Ford Motor Company's procedures and policies.
  • Verify factory criteria and ensure proper documentation for all warranty claims.
  • Communicate with service advisors to determine the scope of a claim and ensure accurate completion of repair orders.
  • Maintain accurate records of warranty claims, including submitted, returned, and paid claims.
  • Provide weekly reports to the service manager on claims status.
  • Adhere to all company policies, procedures, and safety standards.
Requirements
  • High school diploma or equivalent required; college degree preferred.
  • Valid state driver's license.
  • Strong organizational and follow-up skills.
  • Ability to work Saturdays.
What We Offer
  • Competitive salary and benefits package.
  • Generous vacation plan.
  • Professional development opportunities.

Maplecrest Ford Lincoln is an equal opportunity employer and a drug-free workplace. We are committed to providing a safe and inclusive work environment for all employees.



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