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Parking Services Representative
2 months ago
Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Parking Services Assistant. This role is responsible for providing exceptional customer service and support to our parking customers.
Key Responsibilities:
- Provide superior customer service to parking customers, resolving conflicts and addressing concerns in a professional and courteous manner.
- Apply parking policies and procedures to ensure fair and consistent treatment of customers.
- Effectively communicate with customers through various methods, including in-person, phone, and email.
- Manage cash transactions and reconcile discrepancies.
- Work effectively in a fast-paced environment, handling multiple tasks and priorities.
- Collaborate with other departments to ensure seamless customer service and support.
Requirements:
- High school diploma or equivalent required.
- Valid Alaska driver's license required.
- One year of related experience in customer service or a related field.
- Strong communication and interpersonal skills.
- Ability to work in a team environment and adapt to changing priorities.
Working Conditions:
- Work in a fast-paced environment with frequent customer interactions.
- Occasional work in inclement weather conditions.
- Standing for extended periods of time.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
