Pest Management Customer Advocate

4 days ago


Richmond, California, United States HomeTeam Pest Defense Full time

We are seeking a highly motivated and customer-focused individual to join our team as a HomeTeam Pest Defense representative. In this role, you will be responsible for providing exceptional customer service, resolving issues efficiently, and fostering strong relationships with customers. With a competitive salary of $16/hour and a comprehensive benefits package, this is an ideal opportunity for individuals who value customer-centric approaches and are passionate about delivering outstanding service.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Analyze customer concerns and develop effective solutions to meet their needs.
  • Communicate with internal teams to ensure seamless service delivery and address any operational challenges.
  • Foster strong relationships with customers by actively listening to their needs and exceeding expectations.

Requirements:

  • 1 year of experience in customer-facing roles, preferably in the pest management industry.
  • Excellent communication and problem-solving skills, with the ability to work independently and collaboratively.
  • Bachelor's degree in a related field or equivalent experience.

Benefits:

  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Paid time off and holidays, with opportunities for flexible scheduling.
  • Tuition reimbursement and employee referral bonuses.
  • A dynamic and supportive work environment that values diversity and inclusion.


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