Technical Specialist
2 weeks ago
Air Traffic Engineering Co LLC dba ATEC is seeking a highly skilled Technical Specialist to join our team. The successful candidate will be responsible for providing technical support and troubleshooting for the Federal Aviation Administration's (FAA) Remote Monitoring and Logging System (RMLS).
Key Responsibilities
Maintaining the hardware and software environment for RMLS
Developing test processes and procedures
Producing test and remediation plans and reports
Providing 2nd level engineering support for RMLS applications
Providing technical assistance and troubleshooting for hardware, software, or other technical issues
Identifying and documenting defects, bugs, and inconsistencies in a ticketing system/database
Interpreting and analyzing complex information systems data to develop technical documentation, system diagrams, and presentation materials
Attending system design reviews, technical interchange meetings, and other meetings as requested to support program and team
Creating and updating related documentation
Requirements
High School Diploma or GED required and six (6) years of related experience
An Associate's Degree in a related field will be accepted in lieu of two (2) years of experience
A Bachelor's Degree in a related field will be accepted in lieu of four (4) years of experience
US Citizenship or documented proof of eligibility to work in the US
Ability to work in a team environment
Excellent writing and verbal skills
Excellent customer relations skills
Ability to work in a large group environment
Problem solving skills
Strong interpersonal/team working skills
Initiative
Attention to detail
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) matching
Tuition reimbursement
Paid time off
Referral Bonuses
Employee assistance program
Employee discount program
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