French Language Support Specialist

4 days ago


Port Washington, New York, United States Global Channel Management Full time

Job Summary

Job Title: French Customer Service Representative

We are seeking a motivated and detail-oriented individual to join our team as a French Customer Service Representative. The successful candidate will be responsible for answering incoming calls, resolving customer complaints, and maintaining support service levels.

Responsibilities
  • Answering inbound phone calls for up to 90% of assigned shift
  • Resolving customer inquiries regarding order status, shipping status, and stock availability
  • Documenting customer interactions and tracking call types
Requirements

To be successful in this role, you will need 1+ years of experience working in customer service, hospitality or call center environment. You must have excellent communication skills, both written and verbal, and be able to maintain composure when dealing with difficult customer situations.

Estimated Salary

The estimated salary for this position is $50,000 - $60,000 per year, depending on experience.



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