French Language Support Specialist
4 days ago
Job Summary
Job Title: French Customer Service RepresentativeWe are seeking a motivated and detail-oriented individual to join our team as a French Customer Service Representative. The successful candidate will be responsible for answering incoming calls, resolving customer complaints, and maintaining support service levels.
Responsibilities- Answering inbound phone calls for up to 90% of assigned shift
- Resolving customer inquiries regarding order status, shipping status, and stock availability
- Documenting customer interactions and tracking call types
To be successful in this role, you will need 1+ years of experience working in customer service, hospitality or call center environment. You must have excellent communication skills, both written and verbal, and be able to maintain composure when dealing with difficult customer situations.
Estimated SalaryThe estimated salary for this position is $50,000 - $60,000 per year, depending on experience.
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