General Manager

6 days ago


Red Boiling Springs, Tennessee, United States Fire Brigade Restaurant Group, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our Fire Brigade Restaurant Group, Inc. team. As a key member of our management team, you will be responsible for the overall success of our restaurant, ensuring exceptional customer service, high-quality food, and a positive dining experience.

Key Responsibilities
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing staff, inventory, and supplies.
  • Customer Service: Ensure that all customers receive exceptional service, responding to feedback and concerns in a timely and professional manner.
  • Food Quality and Safety: Maintain high standards of food quality and safety, adhering to all health and safety regulations.
  • Staff Management: Recruit, train, and develop a high-performing team, promoting a positive and inclusive work environment.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs.
  • Marketing and Community Engagement: Develop and implement marketing strategies to attract and retain customers, while engaging with the local community to build brand awareness and loyalty.
  • Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and company policies, identifying and mitigating potential risks to the business.
Requirements
  • Leadership Experience: Proven track record of leadership experience in a fast-paced, customer-facing environment.
  • Restaurant Operations: Extensive knowledge of restaurant operations, including menu planning, inventory management, and staff supervision.
  • Customer Service: Excellent customer service skills, with the ability to resolve conflicts and complaints in a professional manner.
  • Financial Management: Strong financial management skills, including budgeting, forecasting, and cost control.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and suppliers.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.


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