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Facilities Operations Manager

2 months ago

Red Boiling Springs, Tennessee, United States Lakewood Senior Living Full time
Facilities Operations Manager

At Lakewood Senior Living, our foremost commitment is to our Residents. We strive to provide an exceptional quality of life across all stages of retirement. Our community is designed to empower residents to engage in activities at their own pace while ensuring they can age gracefully with comprehensive care options. We invite you to explore the numerous career advancement opportunities within our team.

We are in search of a dedicated Facilities Operations Manager to enhance our community. This role entails overseeing the maintenance operations for both the interior and exterior of the facility, encompassing electrical systems, refrigeration, plumbing, HVAC, structural integrity, landscaping, and parking facilities. The Facilities Operations Manager will deliver high-quality maintenance services that address Resident needs and promote safety. This position reports directly to the Executive Director of the community.

Benefits
  • Competitive salary
  • Paid time off
  • Paid holidays
  • Bonus opportunities
  • Flexible scheduling; Full-time/Part-time options
  • Health, Dental, and Vision Insurance
  • Various supplemental insurance plans
  • Opportunities for career development
  • Tuition reimbursement programs
  • Employee Assistance Programs
Key Responsibilities
  • Ensure the maintenance and repair service quality across electrical, plumbing, refrigeration, HVAC, structural facilities, grounds, and parking areas
  • Respond promptly to service requests from Residents, staff, and management, including repairs or replacements of interior fixtures and furnishings
  • Oversee the performance and quality of services provided by external contractors in line with all agreements and warranties
  • Maintain accurate records, including serial numbers of all equipment
  • Implement ongoing preventive maintenance and energy conservation initiatives
  • Maintain emergency procedures and equipment, assisting in the execution of all safety protocols for the well-being of guests and staff
  • Ensure a clean and organized work environment free from hazards
  • Develop and implement training programs for staff regarding fire safety systems and general facility maintenance
  • Facilitate departmental communication through effective staff meetings and logbooks
  • Maintain an adequate inventory of tools and supplies to maximize employee productivity
  • Perform cleaning and maintenance tasks, including light fixture upkeep and bulb replacements
  • May oversee and train housekeeping and laundry personnel as needed
  • Conduct heavy cleaning, moving, and turnover duties in assigned resident units
  • Adhere to community policies and procedures
  • Assist other employees to ensure smooth departmental operations
  • Demonstrate safe and proper techniques for handling cleaning chemicals and solutions
  • Exhibit knowledge of emergency and safety protocols
  • Implement proper infection control measures, including cleaning, storage, and food handling
  • Engage in and support Resident-centered activity programs
  • Maintain courteous and diplomatic relations with Residents, guests, and staff under all circumstances
  • Be available to assist other departments during emergencies
  • Perform related duties as assigned
Customer Service Focus
  • Ensure all employees deliver excellent customer service to both internal and external clients
  • Conduct job responsibilities for Residents and Team Members in a professional and courteous manner
  • Proactively prioritize Resident safety and satisfaction
  • Communicate effectively and collaborate with supervisors and community personnel
Working Conditions
  • Salaried position
  • Subject to frequent interruptions
  • Interact with Residents, staff, and visitors under various conditions
  • May be required to respond during emergency situations
  • Handle and be exposed to hazardous materials
  • Must possess the ability to read and write in English
  • Capable of pushing loaded carts and operating cleaning equipment
  • Ability to lift a minimum of 50 pounds
  • Must be available to work flexible hours
  • Must have a 2-Step PPD and be in good physical health, free from communicable diseases
  • Successful completion of a criminal background check and drug screening is required