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Administrative Assistant

2 months ago

Austin, Texas, United States State Bar of Texas Full time

About the Role:

The State Bar of Texas is seeking a highly organized and detail-oriented Registration Coordinator to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, data entry, billing, and maintenance of electronic files related to seminar accounts receivable.

Key Responsibilities:

  • Provide prompt and superior customer service via email and telephone with regard to seminar registrations and general questions about CLE seminars.
  • Perform data entry daily of registrations received via fax, telephone, mail, and sales by the Firm & Group Sales Representative into the TBCLE Registration Database before formatting coded reports for the Accounting department.
  • Complete daily reports by coding and reconciling reports for the Accounting department.
  • Create, code and scan invoice requests and vouchers for outstanding payments to an electronic filing system.
  • Responsible for coding daily deposits of checks from registrations and sponsorships.
  • Generate registration rosters, speaker/registrant nametags, and book sales information for onsite coordinators.
  • Order course materials to be shipped to law libraries.
  • Process scholarship applications after approval by the Division Director or their designee.
  • Research questions on billing requests or charge-backs from the Accounting Department or registrants.
  • Process refunds for course registrants and submit report to Accounting.
  • Compile billing for Accounting of various sections auto-enrollments & co-sponsorships of their member's attendance to selected programs.
  • Investigate and track complimentary registrations and compile a list for each site/course.
  • Act as back up to the TBCLE front desk customer service representative.
  • Provide clerical assistance as needed and perform other duties as assigned.

Requirements:

  • High school diploma or equivalent required.
  • A minimum three years of customer service and related office experience required; phone experience preferred.
  • Computer skills including Windows, Microsoft Office, Internet, data entry and e-mail systems required.
  • Experience with 10-key by touch preferred.
  • Must be able to address the public in a courteous, professional and knowledgeable manner while performing multiple tasks.
  • Requires the ability to communicate effectively and efficiently.
  • Must be detail-oriented and organized.