Interaction Specialist

3 days ago


Wichita, Kansas, United States MCI Military Recruitment Full time

**Job Title:** Interaction Specialist

**Location:** United States

**Estimated Salary:** $48,000 - $65,000 per year

About the Role:

We are seeking a skilled Interaction Specialist to join our team. As an Interaction Specialist, you will be responsible for interacting with customers via phone, email, and chat. You will provide support, answer questions, and resolve issues in a timely and efficient manner.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely manner
  • Provide product information and make recommendations to customers
  • Collaborate with internal teams to resolve complex issues
  • Document and track customer interactions and issues
Requirements:
  • Bachelor's degree in any field
  • 1-2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment
Benefits:
  • Competitive salary and bonus structure
  • Comprehensive benefits package
  • Opportunities for career advancement

MCI Military Recruitment is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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