Field Support Specialist

4 days ago


Nashville, Tennessee, United States TEKsystems Full time
About the Role:

We are seeking a skilled Field Support Technician to join our team at TEKsystems. As a Field Support Technician, you will provide technical support to Vanderbilt University Medical Center, troubleshooting, maintaining, and repairing IT equipment and systems to ensure seamless operations in a healthcare environment.

Key Responsibilities:

  • Provide on-site technical support for hardware and software issues.
  • Diagnose and resolve technical problems related to medical devices and IT infrastructure.
  • Perform installations, configurations, and upgrades of systems and applications.
  • Collaborate with IT teams to implement solutions and improve service delivery.
  • Maintain accurate documentation of service requests and resolutions.
  • Ensure compliance with healthcare regulations and standards.

Requirements:

  • Intermediate level of experience in IT support.
  • Strong knowledge of Windows 10, desktop, and Windows.
  • Active directory experience.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and as part of a team.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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