Operations Manager CA

2 weeks ago

Anaheim, California, United States CVS Health Full time
Operations Manager Job Description

CVS Health is seeking an experienced Operations Manager to join our team. As a key member of our Store Management team, you will be responsible for driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities:
  • Lead and manage a team of store crew members to achieve sales and inventory management goals.
  • Supervise and direct activities of the store's crew, ensuring excellent customer service and a positive store environment.
  • Support the Store Manager in implementing company policies and procedures, and in developing and executing action plans for operational and service improvement.
  • Assist customers with their questions, problems, and complaints, promoting CVS customer service culture.
Requirements:
  • Deductive reasoning ability, advanced analytical skills, and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skills.
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications:
  • Experience as a retail manager or supervisor.
Benefits:

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. Eligible employees may also participate in the Company's Employee Assistance Program, which provides confidential counseling services and support for employees and their families.

CVS Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.

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