Senior Service Desk Specialist
1 day ago
We are seeking a highly skilled and experienced Senior Service Desk Specialist to join our team at Ipsos-Insight, LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer systems and networks.
Key Responsibilities- Provide technical support to employees via phone, email, and in-person
- Troubleshoot and resolve hardware and software issues
- Install, configure, and maintain computer systems and networks
- Manage and maintain accurate records of technical issues and resolutions
- Collaborate with other IT team members to resolve complex technical issues
- 5+ years of experience in a technical support role
- Strong knowledge of computer systems, networks, and software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and experienced technical professional looking for a new challenge, please submit your application.
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