Air Travel Support Specialist
1 week ago
About the Opportunity
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Agent. As a Customer Service Agent, you will play a key role in ensuring that our customers have a positive experience with our airline.
- Works in various weather conditions.
- May be required to perform Passenger Operation Control functions, including air to ground communication as well as Tower functions.
- Has the opportunity to work in a fast-paced environment and make a real difference in the lives of our customers.
We offer a comprehensive benefits package, including health benefits, wellness programs, 401(k) program, and additional benefits such as Employee Assistance Program and pet insurance.
You will have the opportunity to work with a talented team and contribute to the success of our airline.
Duties:
- Provide assistance to distressed passengers and customers.
- Protect company property and revenue.
- Provide for safe travel.
- Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
- Use organizational skills to perform multiple tasks within a limited time period.
- Be self-motivated and require minimal supervision.
- Respond and assist during security and emergency situations.
- Follow internal/external policies and procedures.
- May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers.
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