Air Travel Support Specialist

1 week ago


Seattle, Washington, United States Perun HR Full time

About the Opportunity

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Agent. As a Customer Service Agent, you will play a key role in ensuring that our customers have a positive experience with our airline.

  • Works in various weather conditions.
  • May be required to perform Passenger Operation Control functions, including air to ground communication as well as Tower functions.
  • Has the opportunity to work in a fast-paced environment and make a real difference in the lives of our customers.
Benefits:

We offer a comprehensive benefits package, including health benefits, wellness programs, 401(k) program, and additional benefits such as Employee Assistance Program and pet insurance.

You will have the opportunity to work with a talented team and contribute to the success of our airline.

Duties:

  • Provide assistance to distressed passengers and customers.
  • Protect company property and revenue.
  • Provide for safe travel.
  • Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
  • Use organizational skills to perform multiple tasks within a limited time period.
  • Be self-motivated and require minimal supervision.
  • Respond and assist during security and emergency situations.
  • Follow internal/external policies and procedures.
  • May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers.


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