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Health Unit Coordinator
4 weeks ago
We are seeking a skilled Health Unit Coordinator to join our team at the University of Texas Medical Branch. As a key member of our healthcare team, you will provide exceptional support to our patients, families, and staff.
Key Responsibilities- Provide clerical support to the healthcare team, including greeting patients, guests, and staff in a courteous manner.
- Interact with patients and their families, providing services appropriate to the specialty and age of the patient.
- Utilize professional telephone etiquette and promptly answer telephones and intercoms.
- Use basic computer skills and printing equipment to retrieve and process clinical information.
- Maintain bulletin boards, unit manuals, and files, ensuring they are current and in order.
- Sort and distribute incoming unit mail, placing it in the appropriate place/mailbox.
- Promptly and accurately enter and retrieve information through the Hospital Automated System.
- Address or report guest/customer complaints/concerns and maintain unit Medical Records.
- Compile statistics and data for reporting purposes and maintain census reports.
- Maintain equipment and supplies on assigned unit, including tracking, ordering, and arranging repairs.
- Assist in protocol for evaluation of new supplies and medical/nursing consultation.
- Inventory and order office supplies and medical record forms.
- Track and monitor sterile tray processing to prevent lost charges or missing instruments.
- Meet patient needs that do not directly relate to medical or nursing care, including assisting with phone communications, patient room preparation, and indirect patient care duties.
- Coordinate patient schedules with other hospital services/departments and inform patients of dates, times, etc.
- Assist in maintaining the unit's environment, including aesthetic safety and cleanliness, and functional aspects.
- Participate in and support continuous quality improvement activities at the unit, departmental, service, or hospital level.
- High school diploma or equivalent.
- Completion of an accredited Unit Coordinator/Clerk program, or one-year related job experience/college coursework.
- Basic computer skills and proficiency in typing, spelling, and medical terminology.
We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.
