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Sales Support Specialist

2 months ago

Denver, Colorado, United States Hajoca Full time

Inside Sales - Customer Engagement Representative

Hajoca Corporation, a leading privately-held distributor in the plumbing, heating, cooling, and industrial supplies sector, is seeking a dedicated Inside Sales/Customer Engagement Representative . Our company is built on the core values of Service, Integrity, and Reliability , fostering trust and collaboration among our team members, clients, and suppliers.

Our decentralized structure empowers each Profit Center Manager to operate their location as a unique business, focusing on the specific needs of the local market. Each Profit Center serves as the operational hub, featuring a warehouse, sales office, and sometimes a showroom, all tailored to meet the demands of the community.

As an Inside Sales/Customer Engagement Representative , you will play a crucial role in shaping customer relationships and driving business growth. This position requires a passion for customer satisfaction and the ability to balance client needs with company objectives.

Key Responsibilities:

  • Serve as the primary point of contact for customers, ensuring a professional and friendly interaction.
  • Strive to meet customer needs while upholding the company's best interests.
  • Embrace technology to enhance efficiency and effectiveness in your role.

Qualifications:

  • Minimum of 2 years experience in a fast-paced customer service environment.
  • Strong problem-solving skills with the ability to balance customer satisfaction and company goals.
  • Professional demeanor and a commitment to excellence.
  • A strong sense of integrity and dedication to company values.

Our Commitment to You:

  • Comprehensive training on our systems and customer service approach.
  • Opportunities for professional growth and advancement based on your interests and skills.
  • Competitive compensation along with an industry-leading benefits package.

Benefits Overview:

We offer a culture that rewards exceptional talent and contributions. In addition to a competitive starting wage, our Profit-Sharing Program allows team members to earn a share of the profits annually. Full-time benefits include:

  • Medical, dental, vision, and prescription coverage.
  • Life insurance and long-term disability.
  • Paid time off for vacation, holidays, and sick leave.

Join us in a role where your contributions will be valued and your professional growth supported.