Hotel Night Audit Specialist

1 week ago


Caldwell, Ohio, United States Nivea Hospitality Full time
Job Summary:

We are seeking a highly skilled and detail-oriented Hotel Night Audit Specialist to join our team at Nivea Hospitality. As a Night Audit Clerk, you will be responsible for ensuring the accuracy and integrity of our hotel's financial records, providing exceptional customer service to our guests, and maintaining a clean and organized front desk area.

Key Responsibilities:
  • Conduct thorough audits of hotel transactions, including cash handling and credit card processing
  • Respond to guest requests and resolve any issues in a timely and professional manner
  • Maintain accurate and up-to-date records of guest accounts and transactions
  • Ensure the front desk area is clean and organized, and that all necessary supplies are stocked
  • Collaborate with other hotel staff to ensure seamless operations and excellent guest service

Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree in hospitality or a related field preferred
  • Previous experience in a hotel front desk or night audit role is highly desirable
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills

Benefits:
  • Competitive hourly rate
  • Opportunities for professional growth and development
  • Free meals and uniforms
  • Discounts on hotel stays and other Nivea Hospitality services

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