Customer Experience Associate
7 days ago
Fabulous Events is seeking a highly skilled and detail-oriented Rental Delivery Driver to join our team. As a key member of our operations team, you will be responsible for ensuring the timely and safe transport of event rentals to and from various locations.
This is a critical role that requires a strong focus on customer service, attention to detail, and a commitment to delivering exceptional results. If you are a motivated and organized individual who is passionate about providing outstanding customer experiences, we encourage you to apply.
Key Responsibilities- Delivery: Safely and punctually deliver rental items to various event venues and residential homes.
- Vehicle Maintenance: Ensure the delivery vehicle is in good working condition and report any issues promptly.
- Client Interactions: Provide exceptional customer service during deliveries, addressing any client questions or concerns professionally.
- Inventory Management: Assist in loading and unloading rental items, verifying accuracy, and maintaining inventory levels.
- Communication: Keep open lines of communication with the operations team to ensure smooth delivery schedules.
- Valid Driver's License: Must possess a valid driver's license with a clean driving record.
- Physical Stamina: Ability to lift and carry heavy equipment, as well as perform physical tasks related to equipment handling.
- Customer Service Skills: Excellent customer service abilities to interact with clients in a positive and professional manner.
- Detail-Oriented: Keen attention to detail when inspecting equipment and completing delivery/pick-up paperwork.
- Reliability: Consistent attendance and punctuality to ensure on-time deliveries and pick-ups.
- Team Player: Collaborative spirit to work effectively with colleagues and contribute to the success of the team.
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Customer Experience Representative
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