Customer Experience Associate

7 days ago


Waterford, Michigan, United States Fabulous Events Full time
About the Role

Fabulous Events is seeking a highly skilled and detail-oriented Rental Delivery Driver to join our team. As a key member of our operations team, you will be responsible for ensuring the timely and safe transport of event rentals to and from various locations.

This is a critical role that requires a strong focus on customer service, attention to detail, and a commitment to delivering exceptional results. If you are a motivated and organized individual who is passionate about providing outstanding customer experiences, we encourage you to apply.

Key Responsibilities
  • Delivery: Safely and punctually deliver rental items to various event venues and residential homes.
  • Vehicle Maintenance: Ensure the delivery vehicle is in good working condition and report any issues promptly.
  • Client Interactions: Provide exceptional customer service during deliveries, addressing any client questions or concerns professionally.
  • Inventory Management: Assist in loading and unloading rental items, verifying accuracy, and maintaining inventory levels.
  • Communication: Keep open lines of communication with the operations team to ensure smooth delivery schedules.
Requirements
  • Valid Driver's License: Must possess a valid driver's license with a clean driving record.
  • Physical Stamina: Ability to lift and carry heavy equipment, as well as perform physical tasks related to equipment handling.
  • Customer Service Skills: Excellent customer service abilities to interact with clients in a positive and professional manner.
  • Detail-Oriented: Keen attention to detail when inspecting equipment and completing delivery/pick-up paperwork.
  • Reliability: Consistent attendance and punctuality to ensure on-time deliveries and pick-ups.
  • Team Player: Collaborative spirit to work effectively with colleagues and contribute to the success of the team.


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