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Commercial Lines Manager

2 months ago

Bellingham, Washington, United States gpac Full time
{"title": "Commercial Lines Manager", "description": "Key Responsibilities

As a Commercial Lines Manager with GPAC, you will play a pivotal role in shaping the future of the agency. Your key responsibilities will include:

  • Managing a select portfolio of high-end Commercial Lines clients.
  • Developing and streamlining departmental workflows and procedures to enhance efficiency.
  • Collaborating closely with the Director of Commercial Lines to oversee day-to-day operations.
  • Identifying growth opportunities for the department, including cross-selling and expanding coverage options.
  • Driving the achievement of agency goals and performance objectives.
  • Continuously enhancing the client service experience, ensuring outstanding customer satisfaction.
  • Generating and analyzing monthly reports to assess progress toward departmental goals.
  • Cultivating and maintaining strong relationships with insurance carriers.
  • Fostering a productive and positive work environment within the department.
  • Providing ongoing training to ensure optimal utilization of our agency management system and carrier websites.
  • Participating in annual staff evaluations and contributing to the hiring and training of new team members.
  • Undertaking additional responsibilities as required by the role.
Qualifications

To excel in this role, you should possess:

  • A minimum of 5 years of experience in Commercial Lines insurance.
  • An active MA P & C License.
  • Proficiency with Applied Epic (strongly preferred).
  • Self-motivation and a strong sense of accountability.
  • Exceptional leadership, interpersonal, and organizational skills.
  • The ability to work collaboratively in a team environment.
  • Outstanding problem-solving and customer service abilities.
  • Proficiency in the Microsoft Office Suite.

At GPAC, we value excellence and innovation. If you're ready to take your career to the next level, we encourage you to apply today. We are an equal opportunity employer and welcome applications from all qualified candidates without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.", "lang_code": "en-US"}