Automotive Service Representative
1 month ago
At Midas, we are dedicated to providing exceptional services to our customers' vehicles in the areas of inspection, diagnosis, and repair. We are seeking a highly skilled and customer-focused Automotive Customer Service Representative/Service Writer to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.
Key Responsibilities:- Deliver exceptional customer service while listening and consulting customers
- Follow up with customers, services requested, estimated completion times, etc.
- Oversee complete vehicle inspections and make comprehensive recommendations, building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers, as well as promoting shop service specials
- Lead, manage, and train team members while keeping in tune with our company's vision, purpose, core values, and employee creed
- Supervise up to ten employees
- Oversee technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
- Ensure overall cleanliness and organization of the facility
- Perform other duties as assigned
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays
- Valid driver's license
Midas is committed to training our associates and promoting from within the organization. We offer excellent pay, plus benefits, including medical, dental, and a retirement plan. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Automotive Service Representative
4 weeks ago
Brockton, Massachusetts, United States Midas Full timeJob Title: Automotive Customer Service Representative/Service WriterAt Midas, we are dedicated to providing exceptional services to our customers' vehicles in the areas of inspection, diagnosis, and repair. We are seeking a highly skilled and customer-focused Automotive Customer Service Representative/Service Writer to manage and direct all service...
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Automotive Service Technician
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Experienced Automotive Service Advisor
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Automotive Business Development Representative
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