Service Center Specialist

6 days ago


Norfolk, Virginia, United States Xylem Full time
Job Title: Service Center Specialist

Xylem is seeking a highly skilled Service Center Specialist to join our team. As a key member of our service team, you will be responsible for ensuring the smooth operation of our service center, providing exceptional customer service, and maintaining a high level of productivity.

Key Responsibilities:
  • Manage inventory levels, process work orders, and coordinate with technicians to ensure timely completion of tasks.
  • Provide excellent customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  • Collaborate with branch staff to ensure seamless communication and coordination of service operations.
  • Process customer requests, including rental quote generation and order placement.
  • Document tasks and processes, ensuring accurate and up-to-date records.
Requirements:
  • High school diploma or equivalent, plus 2 years of applicable work experience or Bachelor's degree with demonstrated capability in comparable work.
  • Light construction experience preferred.
  • Forklift certification preferred.
  • Computer proficiency, including Microsoft Suite and math skills.
  • Demonstrated ability to troubleshoot logical processes and basic knowledge of circuit testing.
What We Offer:
  • A competitive salary range of $25.00/Hr. to $29.00/Hr.
  • A comprehensive benefits package, including medical, dental, vision, 401(k) with company contribution, paid time off, and tuition reimbursement.
  • A dynamic and inclusive work environment, with opportunities for growth and development.

Xylem is an Equal Employment Opportunity and Affirmative Action workplace, committed to diversity, equity, and inclusion. We foster an inclusive environment free from discrimination or harassment, and we welcome applications from diverse candidates.



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