Desktop Support Specialist

2 months ago


Madison, Wisconsin, United States Insight Global Full time
Desktop Support Technician

Location: Madison WI and Beloit WI

Duration: 12 months + extensions

Interview Process: 2 rounds with lead and tech manager

Key Responsibilities
  • Provide end-user device support with 3+ years of experience
  • Strong background in Thermal, Zebra, Label, and SAP printer
  • Troubleshoot Networking equipment, server rooms, Microsoft Office 365, Teams, Apple Mac & IOS
  • ServiceNow ticketing system experience
  • Strong understanding of network infrastructure, mobile device support, video conferencing support, and application support
Requirements
  • Strong customer service skills to C- Suite Executives
  • $25/hr to $28/hr compensation
  • Benefit packages include medical, dental, and vision insurance, HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching
What We Offer

Paid sick leave and/or other paid time off as provided by applicable law



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