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Clinical Services Navigator

2 months ago


WinstonSalem, North Carolina, United States FMH - Forsyth Medical Center Full time
Job Summary

Serves as the primary liaison between patients and their medical teams, providing advocacy and support.

Foster a culture of exceptional patient care and service at FMH - Forsyth Medical Center.

Key Responsibilities
  • Develop and maintain strong relationships with patients, families, and healthcare teams to ensure seamless care coordination.
  • Collaborate with multidisciplinary teams to identify and address patient needs, promoting a safe and supportive environment.
  • Utilize effective communication and interpersonal skills to resolve conflicts and improve patient outcomes.
  • Stay up-to-date with industry developments and best practices to enhance patient care and services.
Requirements
  • Education: High School Diploma or equivalent, required; Bachelor's Degree preferred.
  • Experience: Three to five years of nursing experience, required; two years of experience in a targeted patient population, preferred.
  • Licensure/Certification: RN, required.
  • Additional Skills: Ability to complete skills validation and competency testing.