Client Needs Specialist
3 weeks ago
NID HCA Riverside/San Bernardino Counties is a reputable Non Profit 501C3 Housing Counseling Agency, working under the auspices of a H.U.D. Intermediary.
We are seeking an Intake Specialist, a vital role that requires exceptional communication, interpersonal, and organizational skills.
Estimated Salary:$45,000 - $55,000 per annum, depending on experience.
Job Responsibilities:As an Intake Specialist, you will be responsible for guiding clients or patients to access the right services for their needs. This includes collecting information from them, such as personal and financial history, mortgage statements, lease agreements, insurance details, and reasons for seeking help.
You will also schedule appointments, process paperwork, and provide minimal guidance to clients.
This role requires excellent knowledge of the services or care provided, as well as the policies and procedures of our organization.
Required Skills:- Exceptional communication skills
- Interpersonal skills
- Organizational skills
- Spanish language proficiency (a plus)
If you possess the necessary skills and qualifications, we encourage you to reach out to us for further discussion.
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