Service Specialist II

4 weeks ago


St Louis, Missouri, United States Edward Jones Full time
Job Overview

At Edward Jones, we're committed to delivering exceptional client service and support. As a Service Specialist, you'll play a critical role in helping us achieve this goal.

Key Responsibilities
  • Provide timely and accurate support to clients, branch teams, and home office associates via phone and written inquiries.
  • Partner with trainers, coaches, and team leaders to build proficiency in your role and deliver exceptional client experiences.
  • Grow your knowledge and expertise in your assigned topic area, staying up-to-date on industry trends and best practices.
  • Work collaboratively with colleagues to achieve business objectives and drive results.
Requirements
  • High school diploma or equivalent required.
  • Minimum 2 years of customer or client support experience.
  • Advanced Microsoft Office skills and proficiency in Zoom.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

At Edward Jones, we value our associates and offer a comprehensive rewards program that promotes long-term career growth, financial security, and well-being. Our total compensation approach includes base salary, benefits, bonuses, and profit sharing.

The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors. Hiring minimum: $40,895. Hiring maximum: $63,295.



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