Regional Service Technician
3 days ago
We are seeking a highly skilled and motivated Regional Service Technician to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our retail clients.
Key Responsibilities:- Manage assigned service zones and assist in other service zones as needed to ensure service calls are completed within the Service Level Agreement.
- Provide technical support and repair services for IT hardware and software equipment in a retail/office environment.
- Utilize a web-based ticketing system to manage and update service calls, including writing accurate and thorough call notes and updating ticket status.
- Maintain a high level of customer satisfaction and provide exceptional customer service skills.
- Meet or exceed performance goals for service call management, customer service, and inventory management.
- High School Diploma or equivalent required; AS/BS Degree in a related technical field highly desired.
- Minimum 1 year of experience in Point of Sale repair, Network Equipment repair, and PC repair.
- Industry certifications such as A+, Net+, Server+, or similar highly desired.
- Excellent customer service skills and ability to work in a fast-paced environment.
- Ability to work independently and as part of a team.
- Physical ability to lift and carry up to 50 pounds and sit for extensive periods of time.
This position requires the ability to work evenings, weekends, and holidays and be on-call to support all our retail clients. The physical and mental demands of this position include sitting, talking, hearing, using hands to operate equipment, and reaching with hands and arms. Specific vision abilities required include close vision and the ability to adjust focus.
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Regional Service Technician
3 days ago
Helena, Montana, United States Pomeroy Technologies Full timePomeroy Technologies Job DescriptionPomeroy Technologies is seeking a highly skilled and motivated Regional Service Technician to join our team. As a key member of our service team, you will be responsible for managing an assigned service zone and assisting in other zones as needed to ensure service calls are completed within our Service Level Agreement.Key...
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Regional Service Technician
4 weeks ago
Helena, Montana, United States Pomeroy Full timeJob DescriptionPomeroy is seeking a highly skilled and motivated Part Time Services Technician to join our team. As a key member of our service team, you will be responsible for managing an assigned service zone and assisting in other service zones as needed to ensure service calls are completed within our Service Level Agreement.Core Function:This role will...
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Regional Service Technician
1 week ago
Helena, Montana, United States Pomeroy Full timeJob DescriptionPomeroy is seeking a highly skilled and motivated Part Time Services Technician to join our team. As a key member of our service team, you will be responsible for managing an assigned service zone and assisting in other service zones as needed to ensure service calls are completed within our Service Level Agreement.Core Function:This role will...
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Regional Service Technician
2 months ago
Helena, Montana, United States Pomeroy Full timeJob SummaryPomeroy is seeking a highly skilled and experienced Part-Time Services Technician to join our team. As a key member of our technical support team, you will be responsible for managing an assigned service zone and assisting in other service zones as needed to ensure service calls are completed within our Service Level Agreement.Key...
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Service Technician
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Service Technician
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Helena, Montana, United States Lithia & Driveway Full timeJob Title: Service TechnicianJob Summary:We are seeking a highly skilled Service Technician to join our team at Lithia Chevrolet GMC of Helena. As a Service Technician, you will be responsible for performing automotive repairs and service in accordance with store and factory standards.Responsibilities:Perform work as outlined on repair order with efficiency...
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Copier Field Service Technician
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East Helena, Montana, United States TruCheck Utility Metering Solutions Full time{"h1": "Job Title: Field Service Technician", "h2": "Job Summary", "p": "We are seeking a skilled Field Service Technician to join our team at TruCheck Utility Metering Solutions. As a Field Service Technician, you will be responsible for installing AMI modules on gas meters and processing data accurately. If you have a strong work ethic, excellent...
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