Service Technician

2 days ago

Helena, Montana, United States Lithia & Driveway Full time
Service Technician Job Description

Lithia Chevrolet GMC of Helena is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for performing automotive repairs and service in accordance with store and factory standards.

Key Responsibilities:
  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
  • Diagnose cause of malfunction.
  • Complete all work according to the applicable safety requirements.
  • Road-test vehicles to ensure quality of repair work.
  • Accurately record time spent on repairs utilizing company time clocking procedures.
  • Document work performed on repair order and document test procedures/results.
  • Responsible for providing and maintaining an inventory of normal mechanics tools.
  • Use shop supplies and materials in a practical and economical manner.
  • Maintain an organized and clean workspace.
  • Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced.
  • Complete all required training.
  • Acquire and maintain manufacturer and ASE certifications.
  • Participate in and utilize technical training as assigned by management.
  • Review technical bulletins and other publications as assigned by management.
  • Constructively communicate with other dealership personnel as required to satisfy customer needs.
  • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
  • Maintain personal grooming, hygiene, and uniform standards.
  • Arrive at work, take breaks, and depart work at the times designated by management.
Requirements:
  • Strong attention to detail.
  • Sense of urgency.
  • Excellent communication.
  • Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision:
  • Lube and Maintenance Services.
  • Engine Repair.
  • Suspension/Steering Repair.
  • Brake Repair.
  • Heating and A/C Repair (Optional).
  • Minimum of 1 ASE certifications (Should be an ASE Master Technician).
  • Customer Pay Proficiency Level: Greater than 100% Customer Pay Repairs.
  • Automotive Technical Knowledge – Three to five years' experience.
Benefits:
  • Competitive pay.
  • Medical, Dental and Vision Plans.
  • Short and Long-Term Disability.
  • 401(k) Retirement Plan.
  • Employee Stock Purchase Plan.
  • Lithia Learning Center.
  • Vehicle Purchase Discounts.
  • Wellness Programs.

Lithia Chevrolet GMC of Helena is an equal opportunity employer and welcomes applications from qualified candidates regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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