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LPN-Urology Clinic Position
4 days ago
Dubuque, Iowa, United States Access Dubuque Full timeJob SummaryWe are seeking a skilled Licensed Practical Nurse (LPN) to join our Urology Clinic team. As an LPN, you will play a vital role in providing high-quality patient care and contributing to the success of our clinic.Key ResponsibilitiesAssist healthcare providers with patient care, including obtaining vital information, preparing patients for...
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LPN-Urology Clinic Nurse
1 month ago
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Urology Clinic Front Desk Representative
2 months ago
We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Access Dubuque. As a Patient Service Representative, you will be the first point of contact for patients and families, providing exceptional service and support to ensure a positive experience.
Key Responsibilities- Customer Service: Provide warm welcomes, greet patients, and families with a smile, proactively communicate with patients, listen with empathy, and provide opportunities for patients to ask questions.
- Communication: Collaborate with healthcare team members, provide updates, and other information to patients and families, answer telephone calls in a clear, courteous, caring, calm, and professional manner.
- Scheduling: Make, cancel, and reschedule patient appointments, maintain appointment schedules according to office procedure.
- Administrative Support: Work independently, responsible for timely completion of assigned functions, maintain regular and consistent attendance at work, maintain compliance with CLIA, OSHA, Safety, and Risk Management guidelines.
- Education: High School or Vocational School graduate.
- Experience: Previous medical office experience preferred, previous experience with an electronic health record or medical office software preferred.
- Skills: Ability to demonstrate strong customer service skills, ability to effectively enter information into a variety of computer programs, ability to understand and apply guidelines, policies, and procedures.
