Front of House Team Member

1 week ago


Warwick, United States Grove Bay Hospitality Group Full time
Benefits:
  • Dental coverage
  • Employee perks
  • Health coverage
  • Career advancement opportunities
  • Paid leave
  • Training and professional development
  • Vision coverage
Grove Bay Hospitality Group is looking for dedicated FOH staff to contribute to an exceptional dining experience.


Key Responsibilities:
  • Welcoming and seating patrons
  • Taking and processing food and drink orders accurately
  • Recommending menu items to guests
  • Communicating dietary restrictions or special requests to kitchen personnel
  • Ensuring prompt and precise order fulfillment with high-quality food
  • Providing attentive service, including drink refills and checking on guests
  • Addressing guest concerns swiftly and escalating to management when necessary
  • Maintaining cleanliness in service areas, kitchen, and dining spaces
Required Skills & Qualifications:
  • Familiarity with Toast (Preferred)
  • Outstanding customer service skills, with a friendly and patient attitude
  • Strong organizational and time management abilities
  • Effective communication skills, both written and verbal
  • Excellent active listening skills
  • Ability to work collaboratively
  • Understanding of food service regulations and safe food handling practices
  • Quick learner with the ability to memorize menu items
  • Comfortable in a fast-paced work environment
  • Willingness to work flexible hours, including evenings and weekends
  • Physically capable of standing for long periods and lifting up to 25 pounds without assistance
Grove Bay Hospitality Group is an E-Verify and equal opportunity employer, requiring proof of eligibility to work in the U.S.

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