Food Service Associate
1 week ago
Position Overview:
At Olivia, our dining experience specialists play a crucial role in ensuring that guests enjoy a memorable meal by delivering exceptional customer service.
Key Responsibilities:
- Maintain a positive demeanor and present a clean and professional appearance.
- Engage with patrons by taking orders, serving meals and beverages, and efficiently clearing tables.
- Collaborate effectively with fellow team members and kitchen staff to provide seamless service.
- Address any guest concerns promptly and communicate issues to management as necessary.
- Process bills and accept payments while adhering to established service protocols.
- Uphold safe food handling practices and sanitation standards throughout the dining area.
- Stay informed about menu items and ingredients to assist guests with their selections, including accommodating dietary restrictions and preferences.
Additional Duties:
- Prepare the dining area before service and ensure cleanliness during and after service periods.
- Remain attentive to guests' needs and follow up to enhance their dining experience.
- Perform other related tasks as assigned to support restaurant operations.
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