Account Manager
2 weeks ago
AlphaGraphics - Layton is seeking a highly motivated and results-driven Account Executive to join our team. As a key member of our client-facing staff, you will be responsible for developing and maintaining strong relationships with our clients, providing exceptional customer service, and driving sales growth.
Key Responsibilities:
- Act as a primary point of contact for clients, providing expert advice and guidance on our products and services.
- Assist with the development and maintenance of client relationships, ensuring high levels of satisfaction and loyalty.
- Consult with clients to understand their needs and provide tailored solutions to meet their business objectives.
- Stay up-to-date with industry trends and developments, ensuring that our clients receive the best possible advice and support.
- Collaborate with our production team to ensure seamless delivery of projects and exceptional customer service.
- Monitor and analyze customer feedback, identifying areas for improvement and implementing changes to enhance the overall customer experience.
- Develop and implement sales strategies to drive growth and revenue, working closely with our marketing team to identify new opportunities and expand our client base.
- Provide regular updates and reports to management, highlighting key achievements and areas for improvement.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Proven sales and customer service experience, with a track record of achieving sales targets and delivering exceptional customer service.
- Strong problem-solving and analytical skills, with the ability to identify and resolve complex customer issues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- High school diploma or equivalent required, with a degree in marketing, communications, or business preferred.
What We Offer:
- A competitive salary and bonus structure, with opportunities for career advancement and professional growth.
- A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
- Regular training and development opportunities, to help you stay up-to-date with the latest industry trends and best practices.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
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