Branch Manager Layton

2 weeks ago

Layton, Utah, United States Quality Talent Group Full time
About Us

At Wells Fargo, we believe that a meaningful career is more than just a job. It's about finding all the elements that help you thrive in one place. We're committed to creating a culture that fosters engagement, generates commitment, and drives business outcomes.

About the Role

We're seeking an Associate Branch Manager (SAFE) for our National Branch Network as part of the Consumer Small and Business Banking division. As an Associate Branch Manager, you'll be responsible for leading, managing, and developing a diverse team of high-performing direct reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes.

Key Responsibilities
  • Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
  • Resolve tactical issues regarding the customer and employee experience, risk, and growth of the business to meet Branch Network business objectives.
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
  • Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
  • Responsible for selection, evaluation, and development of staff.
  • This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.
Requirements
  • 2 years of banking, financial services, or Branch Network experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 1 year of leadership experience.
Preferred Qualifications
  • Leadership experience, including coaching, training, developing, inspiring, and building a high-performing team, where adaptability, collaboration, and accountability to performance are critical to success.
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
  • Exercise independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
  • Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers.
  • Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business.
  • Experience building and maintaining effective relationships with customers, internal partners, and within the community.
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention.
  • Ability to interact with integrity and professionalism with customers and employees.
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking.
  • Relevant military experience, including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel, benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.

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