Medical Office Coordinator

4 days ago


Dublin, Ohio, United States OhioHealth Full time
About the Role

This position plays a vital part in the Revenue Cycle process, collecting accurate demographic and financial information to ensure timely reimbursement. The ideal candidate will provide exceptional customer service during interactions with patients, families, visitors, and healthcare professionals.

Key Responsibilities
  1. Achieve high accuracy rates when identifying patients in the electronic medical record system.
  2. Collect and enter patient demographic and financial information through standard processes, maintaining confidentiality while doing so.
  3. Deliver outstanding customer service throughout every encounter, ensuring a positive experience for patients and their families.
  4. Promote smooth registration processes across various Patient Access areas.
  5. Exercise critical thinking skills to resolve issues, escalate concerns, and make informed decisions as needed.
Requirements
  • A high school diploma or equivalent is required.
  • Previous experience in a medical office setting is preferred.
  • Excellent communication, organizational, and customer service skills are essential.
  • Basic computer proficiency is necessary for success in this role.


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