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Client Support Specialist

2 months ago

Syracuse, New York, United States Anoplate Full time

Position Overview:
The Customer Service Representative 1 plays a crucial role in ensuring exceptional service delivery to Anoplate's clientele. This position is dedicated to providing precise and prompt information regarding client orders.

Key Responsibilities:
1. Engage with customers to address inquiries and provide assistance regarding their orders.
2. Maintain accurate records of customer interactions and transactions.
3. Collaborate with internal teams to resolve issues and enhance customer satisfaction.
4. Continuously seek to improve service processes and customer experiences.

Skills Required:
- Strong communication abilities
- Proficiency in customer service practices
- Detail-oriented with a focus on accuracy
- Ability to work effectively in a team environment