Client Support Specialist

2 months ago


Syracuse, New York, United States Anoplate Full time

Position Overview:
The Customer Service Representative 1 plays a crucial role in ensuring exceptional service delivery to Anoplate's clientele. This position focuses on providing precise and prompt information regarding customer orders.

Key Responsibilities:
1. Engage with customers to address inquiries and provide assistance regarding their orders.
2. Maintain accurate records of customer interactions and transactions.
3. Collaborate with various departments to resolve customer issues efficiently.
4. Uphold the company's standards for customer service excellence.

Skills Required:
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks effectively.
- Proficiency in problem-solving and conflict resolution.
- Experience in customer service or related fields is preferred.



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