Customer Insights Specialist

1 week ago


Scottsdale, Arizona, United States Tallwave Full time

Customer Experience Analyst

Remote Opportunity

Full-Time Position

Insights & Planning Division

Overview of the Role:

At Tallwave, a premier customer experience design firm, we partner with innovators at leading organizations globally to create transformative experiences. Our mission is to develop pioneering products, services, and business strategies that deliver significant value and sustainable growth for both customers and employees.

Primary Responsibilities:

  • Engaging in collaborative team discussions and client interactions
  • Executing comprehensive research to guide strategic decisions
  • Conducting thorough data evaluations and summarizing insights
  • Providing actionable insights and strategic recommendations
  • Creating impactful presentations and final reports
  • Upholding core values and promoting a collaborative environment

Required Qualifications:

  • 2-3+ years of relevant professional experience
  • Experience in an agency or consultancy setting
  • Expertise in data analysis and analytical tools
  • Bachelor's degree or equivalent experience
  • Proven track record of high performance

Company Culture and Benefits:

  • Innovative mindset and dedication to excellence
  • Focus on collaborative teamwork and meticulous attention to detail
  • Recognition of individual and team achievements
  • Opportunities for career advancement and comprehensive benefits
  • Flexible remote work options and a diverse, skilled team

Why Choose Tallwave:

We prioritize diversity, equity, and inclusion at Tallwave. We welcome your authentic self, which contributes to our shared success. Our culture is empowering, aimed at ensuring that everyone we collaborate with achieves remarkable success.

Work Environment:

Our open-concept office fosters communication and teamwork. We provide standard office equipment to enhance productivity.

Health and Safety Measures:

We implement health protocols, including mask requirements and physical distancing, to maintain a safe workplace.

*Tallwave is an equal opportunity employer, dedicated to creating a diverse and inclusive work environment.*



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