Patient Services Representative, ENT
2 weeks ago
At UC Health, we're committed to delivering exceptional patient care and service. As a Patient Services Representative in our ENT Department, you will play a vital role in ensuring a positive experience for our patients and their families.
Key Responsibilities- Provide exceptional customer service to patients, families, and healthcare providers
- Coordinate patient scheduling, registration, and pre-registration processes
- Verify patient information and ensure accurate data entry
- Assist with insurance coordination, including updating insurance information and completing Medicare Secondary Payer questionnaires
- Engage with patients and families to provide clear instructions and support
- Collaborate with healthcare teams to ensure seamless patient care
- High School Diploma or equivalent required; Associate's Degree preferred
- 0-6 months of equivalent experience in a healthcare setting; 1-2 years preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
As a valued member of our team, you will have the opportunity to develop your skills and grow your career in a dynamic and supportive environment. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.
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