Patient Services Representative, ENT

2 weeks ago


Cincinnati, Ohio, United States UC Health Full time
About the Role

At UC Health, we're committed to delivering exceptional patient care and service. As a Patient Services Representative in our ENT Department, you will play a vital role in ensuring a positive experience for our patients and their families.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare providers
  • Coordinate patient scheduling, registration, and pre-registration processes
  • Verify patient information and ensure accurate data entry
  • Assist with insurance coordination, including updating insurance information and completing Medicare Secondary Payer questionnaires
  • Engage with patients and families to provide clear instructions and support
  • Collaborate with healthcare teams to ensure seamless patient care
Requirements
  • High School Diploma or equivalent required; Associate's Degree preferred
  • 0-6 months of equivalent experience in a healthcare setting; 1-2 years preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer

As a valued member of our team, you will have the opportunity to develop your skills and grow your career in a dynamic and supportive environment. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.


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