Customer Service Representative

6 days ago


Fort Leavenworth KS USA, United States H&R Block Full time
About the Role

We are seeking a highly skilled and customer-focused Receptionist to join our team at H&R Block. As a Receptionist, you will be the first point of contact for our clients, providing exceptional service and support to ensure a positive experience.

Key Responsibilities
  • Answer phone calls and greet clients in a personalized and friendly manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service
  • Maintain a clean and organized office environment
Requirements
  • Experience working in a fast-paced environment
  • Previous customer service experience
  • Ability to multitask and prioritize tasks
  • Strong organizational and time-management skills
  • Proficiency in Microsoft Office
About H&R Block

H&R Block is a leading provider of tax preparation and financial services. We are committed to helping our clients achieve their financial goals and providing a supportive and inclusive work environment for our associates.

We offer a range of benefits to our associates, including employee assistance programs, wellbeing initiatives, and discounts on everyday items and services. We are an equal opportunity employer and welcome applications from diverse candidates.



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