Customer Service Representative

1 month ago


Leavenworth, Kansas, United States CommunityAmerica Credit Union Full time

The Customer Service Representative position at CommunityAmerica Credit Union involves delivering exceptional member service through the execution of financial transactions and assisting members with their financial needs.

The role places emphasis on fostering member relationships by proactively recommending products and services to meet their needs.

Responsibilities include:

  • Providing accurate account information using account security procedures and recognizing account flags.
  • Identifying potential member fraud situations and following reporting processes as needed.
  • Assisting members with their financial needs and providing solutions to their problems.
  • Maintaining a working knowledge of endorsement requirements and credit union policies regarding the acceptance of checks.

Requirements for this position include:

  • A high school diploma or equivalent.
  • Previous customer service experience preferred.
  • 1+ years of cash handling experience.

This position is ideal for individuals aspiring to advance their career within the banking industry.



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