Customer Service Coordinator

19 hours ago


Lodi, California, United States Martinizing Cleaners Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Martinizing Dry Cleaning.

About Us

Martinizing Dry Cleaning is dedicated to delivering exceptional garment care and providing a seamless buying experience for our customers. We pride ourselves on our commitment to quality, technology, and community service.

Job Summary

This role will be responsible for providing warm and engaging interactions with customers, processing orders, inspecting garments, and maintaining a clean and tidy store environment.

Responsibilities:
  • Provide clear descriptions of Martinizing services and processes to customers
  • Check in customer orders; inspect, sort, & tag for cleaning
  • Solve customer problems as needed
  • Communicate problems, record issues, keep accurate records
  • Process customer payments and discounts
  • Perform standard opening and closing duties
Requirements:
  • Previous customer service experience an asset
  • Dry Cleaning experience is considered an asset
  • Must have a flexible schedule
  • Must be comfortable working while standing for long periods of time
  • Strong attention to detail
  • An understanding of textiles and garments is helpful
Estimated Salary: $45,000 - $60,000 per year

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