Senior Blood Collection Supervisor
2 weeks ago
About Versiti, Inc.
Versiti is a unique blend of donors, scientific inquiry, and precision medicine, recognizing the invaluable contributions of blood and life.
Home to the esteemed Blood Research Institute, we facilitate life-saving donations from our contributors and underpin the science that drives medicine through our diagnostic laboratories.
At Versiti, we unite exceptional talent with unmatched expertise in transfusion medicine, transplantation, stem cell and cellular therapies, oncology, genomics, diagnostic lab services, and medical and scientific knowledge.
This amalgamation of skills and insights leads to enhanced patient outcomes, superior service quality, and reduced healthcare costs for hospitals, blood centers, healthcare systems, research and educational institutions, and other medical providers.
We are dedicated to improving patient lives and empowering our healthcare partners to succeed.
Benefits:
- Comprehensive medical, dental, and vision coverage
- 7% 401(k) match
- Shift differentials for evening and weekend work
- Skill-based percentage increases available for advanced phlebotomy training
Key Responsibilities:
- Provide direct coaching and oversight to daily assigned staff.
- Ensure quality assurance of team deliverables.
- Act as a subject matter expert in phlebotomy, blood product collection, and compliance standards.
- Collaborate with colleagues and departments to align with broader organizational objectives.
- Encourage a collaborative team environment, monitor team progress, and support others in achieving shared goals.
- Analyze diverse problems where evaluation of situations or data is necessary.
- Adhere to all regulatory and compliance standards.
- Lead the donor collection team, addressing issues raised by Donor Specialists.
- Deliver exceptional customer service to donors, enhancing their donation experience through professional relationship-building.
- Prepare collection sites, including technology systems and quality control, and troubleshoot as needed.
- Perform phlebotomy, including the use of automation (Alyx and/or Trima).
- Prepare and pack units for transport.
- Monitor donors for reactions, manage automation-related reactions, and address donor needs effectively.
- Transport or coordinate staff transportation.
- May transport supplies and equipment as needed.
- With a valid CLD, operate mobile drive buses, adhering to all DOT guidelines.
- Create a safe environment for donors and staff, maintaining safety awareness within the team.
- Achieve team automation goals, including donor recruitment and conversion for automation.
- Operate, troubleshoot, and conduct routine maintenance on equipment.
- Participate in the validation of new processes or equipment.
- Review quality results and escalate any issues or concerns.
- Conduct root cause analysis and reporting with leadership.
- Comply with all policies and standards.
Qualifications:
- 1-3 years of phlebotomy experience preferred; 3 or more years is ideal.
- A combination of a healthcare degree and certification is required.
- Ability to read and interpret documents such as Standard Operating Procedures, safety rules, and maintenance instructions.
- Possess legible handwriting and proficiency in computer applications including Ceridian, Hemasphere, Oracle, and HemaTerra.
- Familiarity with general office equipment and Microsoft Suite (Word, Excel, PowerPoint, Outlook).
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