Customer Service Specialist

3 weeks ago


South Plainfield, New Jersey, United States Grainger Full time

**Job Summary:**

As a Field Inventory Manager with Grainger, you will play a vital role in managing customer inventory and providing exceptional service. This is an exciting opportunity to work with a leading industrial distributor and contribute to the success of our customers.

**Responsibilities:

  • Manage customer inventory levels by scanning for ordering purposes as stock is depleted.
  • Resolve customer problems promptly to retain and promote customer loyalty.
  • Follow designated routes defined by routing software tools and maintain route guides.
  • Identify continuous improvement opportunities in productivity, process, and cycle time.

**Requirements:

  • 3 years' experience in selling or service environment.
  • High School Diploma or equivalent.
  • Ability to lift 25 to 60lbs and/or work in difficult positions.
  • Collaboration and problem-solving skills.

**Benefits:

  • Paid time off (PTO) days and 6 company holidays per year.
  • Benefits starting on day one, including medical, dental vision and life insurance.
  • 6% 401(k) company contribution each pay period with no personal contribution required.

Estimated Salary: $65,000 - $85,000 per year, depending on location and experience.



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