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Renewal Contract Specialist

4 weeks ago

Austin, Texas, United States 3i People Full time

Transforming Careers, One Opportunity at a Time

At 3i People, we're more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals like you to thriving workplaces where you can leave your mark.

Key Responsibilities

  • Prepare renewal quotes and negotiate prices with clients while maintaining a high level of customer satisfaction
  • Escalate issues as they arise to ensure resolution and work with the team to improve process efficiency and productivity
  • Negotiate extension terms, long-term contracts, price increases, and other terms, as described by management, by using negotiation and objection handling techniques
  • Communicate opportunities for cross-sells and upsells to Account Managers
  • Work to meet or exceed customer expectations to assist in creating highly satisfied, referenceable customers

Requirements

To perform the job successfully, an individual should demonstrate the following competencies:

  • Demonstrated, excellent oral and written communication skills
  • Thrives in a fast-paced, hard-driving environment
  • Collaboration
  • Attention to detail
  • Exceptional problem-solving skills
  • Financial acumen
  • Negotiation and conflict resolution skills
  • High level of stamina and flexibility; comfort level with change and ambiguity

About 3i People

3i People has been providing staffing solutions in IT and professional services for over 20+ years and has established a reputation for delivering top-quality talent to meet the unique requirements of their clients. We have developed a deep understanding of the industry and the evolving trends, which enables us to provide our clients with the most relevant talent. Additionally, our vast experience allows us to offer a personalized approach to staffing, catering to each client's specific needs.

Overall, 3i People's extensive experience and expertise in the staffing industry make us a reliable and trusted partner for companies looking for top talent. Our commitment to delivering high-quality services and using innovative technologies, such as Leap Tiger, further set us apart from our competitors. With our personalized approach and dedication to excellence, 3i People is well-equipped to help clients succeed in the ever-changing business environment.