Customer Experience Ambassador
3 weeks ago
Pella Northland seeks a highly motivated and customer-focused individual to fill the role of Customer Experience Ambassador. This dynamic position requires a strong passion for delivering exceptional service, promoting our brand, and driving sales leads.
About Pella Northland
We are a leading window and door manufacturer dedicated to improving the living experience of our customers and enriching the lives of our team members. Our commitment to care and quality sets us apart in the industry.
Responsibilities- Act as the face and voice of Pella Northland in our showrooms, providing expert knowledge and support to customers
- Partner with sales and marketing teams to elevate the customer experience and drive traffic to the showroom
- Develop and execute event strategies to showcase our products and promote brand awareness
- Manage showroom operations, ensuring a clean and welcoming environment for customers
- Provide administrative support, including answering phones, handling mail and shipping services, and maintaining accurate records
- Energetic personality and excellent communication skills
- Strong organizational, time management, and problem-solving abilities
- Ability to work effectively in a fast-paced environment and adapt to changing priorities
- Clean and neat physical appearance, adhering to company dress code
- Knowledge of general construction applications and terminology is desirable but not required
- Competitive salary: $55,000 - $65,000 per year
- Eligible for bonuses and performance-based incentives
- Casual work environment with opportunities for growth and development
- Generous paid time off and benefits package
About You
We seek a self-motivated and customer-centric individual who embodies our values of care, quality, and excellence. If you're passionate about delivering exceptional service and promoting our brand, we encourage you to apply.
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