Client Support Specialist

2 days ago


Alcoa, Tennessee, United States Closet Factory Full time

Key Responsibilities:

  • Act as the primary point of contact for customers, providing prompt and professional service.
  • Collaborate with the Service Coordinator to ensure effective issue resolution and customer satisfaction.
  • Develop a deep understanding of Closet Factory's products and services to provide accurate information to customers.
  • Maintain accurate and organized records of customer interactions and transactions.

Essential Qualifications:

  • Excellent Communication: Strong verbal and written communication skills are essential.
  • Customer-Centric Attitude: A genuine desire to assist and satisfy customers.
  • Problem-Solving: Proven ability to identify issues and provide creative solutions.
  • Organizational Skills: Ability to manage multiple tasks simultaneously.

Estimated Salary Range: $11.00 - $13.00 per hour

Work Schedule: 20-25 hours per week, Monday-Friday

Location: In-person, Midland Plaza Alcoa

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