Client Support Specialist
2 days ago
Key Responsibilities:
- Act as the primary point of contact for customers, providing prompt and professional service.
- Collaborate with the Service Coordinator to ensure effective issue resolution and customer satisfaction.
- Develop a deep understanding of Closet Factory's products and services to provide accurate information to customers.
- Maintain accurate and organized records of customer interactions and transactions.
Essential Qualifications:
- Excellent Communication: Strong verbal and written communication skills are essential.
- Customer-Centric Attitude: A genuine desire to assist and satisfy customers.
- Problem-Solving: Proven ability to identify issues and provide creative solutions.
- Organizational Skills: Ability to manage multiple tasks simultaneously.
Estimated Salary Range: $11.00 - $13.00 per hour
Work Schedule: 20-25 hours per week, Monday-Friday
Location: In-person, Midland Plaza Alcoa
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