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Team Leader

2 months ago

Mission Viejo, California, United States Cold Stone Creamery Full time

Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a pivotal role in ensuring operational excellence and delivering exceptional customer experiences.

Key Responsibilities:
1. **Employee Development:** Mentor and guide team members, fostering a culture of growth and accountability.
2. **Task Delegation:** Assign responsibilities effectively and monitor progress to ensure efficiency.
3. **Performance Management:** Hold team members accountable for their contributions and service quality.
4. **Customer Service Excellence:** Guarantee that every customer receives prompt and friendly service.
5. **Labor Management:** Optimize staffing and scheduling to maintain cost efficiency.
6. **Financial Integrity:** Oversee cash handling processes to ensure accuracy and security.
7. **Inventory Control:** Manage inventory levels and ordering processes to meet operational needs.

Join our team and contribute to a vibrant work environment where your leadership skills can shine