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Sales Support Specialist for Lubricants

2 months ago


La Tour, United States Phoenix Innovations Full time
Job Description

La Tour is a leading German trading company for heating oil, fuels, lubricants, natural gas, and electricity, with its subsidiaries.

We are seeking a full-time Sales Support Specialist for the Lubricants division to join our team at Mobene GmbH & Co. KG in Hamburg.

Key Responsibilities
  • Provide active customer support and telephone sales, as well as comprehensive technical advice on the use and application of our products.
  • Independently calculate and prepare offers for mineral oil dealers.
  • Manage complex and strategic accounts in the large customer segment.
  • Process orders and create customer-specific price lists in cooperation with the Lubes sales coordination.
  • Maintain contracts and prices, as well as create new customers in the ERP system.
  • Reactivate and acquire mineral oil dealers independently.
  • Ensure economically viable credit and insurance applications.
  • Monitor receivables and conduct telephone reminders with mineral oil dealers.
  • Collect regional market information for analysis of competitive behavior and as a basis for pricing.
  • Process customer complaints.
  • Visit selected customers with the field sales team.
Requirements
  • Successfully completed commercial training (e.g. office management or wholesale and foreign trade management).
  • Several years of professional experience in a similar role.