Senior Wealth Client Management Consultant
7 days ago
CAPTRUST is seeking a highly skilled and experienced Senior Wealth Client Management Consultant to join our team. As a key member of our client service team, you will be responsible for building and maintaining strong relationships with our financial advisors and clients.
Key Responsibilities- Build and maintain relationships with financial advisors and clients through exceptional proactive service
- Service existing client relationships, including calling, meeting, corresponding, and addressing requests
- Prepare and provide documentation and materials required for client calls and visits
- Participate in investment reviews and annual reviews
- Onboard new client relationships through correspondence, reports, new account paperwork, and advisory agreements
- Work with financial advisors and internal business partners to determine best methods to resolve issues and ensure client satisfaction
- Organize and maintain client records in accordance with CAPTRUST, industry, and regulatory compliance
- Minimum 8 years of experience working in a client service role in the brokerage, investment advisory, or financial services environment
- Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and PDF Editor
- Ability to design spreadsheets using formulas, linking cells, and filtering functions
- Excellent math skills and the ability to quickly grasp financial and investment concepts
- Organizational and prioritization skills; ability to manage time-sensitive tasks simultaneously
CAPTRUST is a leading independent wealth management firm that provides comprehensive financial services to individuals, families, and institutions. We are committed to building and maintaining a diverse workforce and inclusive work environment where all colleagues feel authentically seen, respected, and supported.
We offer a competitive compensation package, including employee ownership opportunities, a brick bonus success sharing program, comprehensive health coverage, and a 401(k) program with a 5% employer match.
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